Claim details
Module: Claims · For: Drivers · Page address: /driver/claims/:id
How to get there
Section titled “How to get there”Claims → My Claims → (a record)
Who can use this page
Section titled “Who can use this page”Needs: View permission on the Claims module.
Drivers use their own personal account; the company seat rules do not apply here.
What this page tells you
Section titled “What this page tells you”At least 9 months after delivery [49 U.S.C. §14706(e)(1)] No delivered date on the load, so the window end is not on record. Within 30 days of receiving the claim, unless it pays or declines it first [49 CFR §370.5(a)]
What you see
Section titled “What you see”- Claim
- Claim timeline
- Filing review
- Amounts
- Parties
- What happened
- Evidence & documents
- Conversation
- Activity timeline
What you can do
Section titled “What you can do”- How this works
- Submitted
- Acknowledged
- Investigating
- Approved
- Settled
- Submission
- Eligibility review
- Acceptance
- Message dispatch
Loading, empty and error states
Section titled “Loading, empty and error states”Error state
Loading state
Last updated 2026-10-27