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Roles and access

Access to every Carrier page is decided by two things: the person’s seat in the company, and the permissions their role has on each module.

  • Owner and Admin: every page.
  • Manager: every page except most Settings pages and the Workers pages. Their Team page lists only the people who report to them.
  • User: like a Manager, without the Team page.
  • In Settings, Managers and Users keep Company Profile (view only), Help and their own Account page.

Each module grants up to ten actions: View, Create, Edit, Delete, Approve, Assign, Upload, Download, Export and Manage. A page that creates a record needs Create; a page that edits one needs Edit; every other page needs View. Buttons inside a page need their own action (for example Delete, Approve or Export).

Manage is day-to-day control of a module: it includes View, Create, Edit, Assign, Upload, Download and Export. It does not include Approve (entry and approval are kept apart) or Delete (restricted); those are granted on their own.

Module Pages Need Create Need Edit
Network Directory 41 4 10
Fleet 39 5 9
Financials 24 3 5
EDI 23 2 4
Rates 20 3 4
Shipments 11 2 0
Workers 11 0 3
Reports 10 0 0
Load Board 9 0 1
Documents 9 1 1
Payroll 9 0 2
Dispatch 8 0 0
Quotes 7 1 0
Marketplace 4 2 0
Help 3 0 0
Claims 2 0 0

40 pages belong to no module, so every signed-in member can open them.

Page Manager User
API access No No
Billing & payments No No
Documents No No
Driver management No No
Fleet settings No No
Integrations No No
SMTP (outbound email) No No
Menu & Modules No No
Notifications No No
Numbering No No
Team Yes No
/carrier-portal/settings/team/member/:employeeId Yes No
Zones No No
Edit zone No No
New zone No No
Agents No No
Agent details No No
Edit agent No No
Employees No No
Employee details No No
Edit employee No No
Executives No No
Executive details No No
Edit executive No No