New request integration
Module: Marketplace · For: Carrier users · Page address: /carrier-portal/marketplace/all/request-integration/new/edit
How to get there
Section titled “How to get there”Marketplace → Request an integration
Who can use this page
Section titled “Who can use this page”Needs: Create permission on the Marketplace module.
| Seat | Can open it |
|---|---|
| Owner / Admin | Yes |
| Manager | Yes |
| User | Yes |
Actions on this page and the permission each needs
Section titled “Actions on this page and the permission each needs”| Action | Permission | Notes |
|---|---|---|
| Cancel | Delete on Marketplace | Must be granted on its own (not part of Manage) |
| Submit request | Create on Marketplace | Manage also grants it |
What this page tells you
Section titled “What this page tells you”Filed as Pending — the team reviews it and emails you
What you see
Section titled “What you see”- Integration
- Priority
- Context
- Request card — Draft
- New integration request
What you can do
Section titled “What you can do”- Cancel
- Submit request
- Hide preview
- Integration name
- Category
Fields
Section titled “Fields”| Field | Required | Type | Example |
|---|---|---|---|
| Integration name | Yes | textbox | e.g. Zendesk, NetSuite |
| Vendor | No | textbox | e.g. Zendesk Inc. |
| Category | Yes | combobox | Select a category |
| Nice to have | No | radio | |
| Would help a lot | No | radio | |
| Critical need | No | radio | |
| How you would use it | No | textbox | Describe your use case and what features |
| Additional notes | No | textbox | Any other information that would help us |
Loading, empty and error states
Section titled “Loading, empty and error states”Dropdown-Status state
Loading state
Popover-Guide state
Tooltip state
Last updated 2026-10-27