Help & Support
Module: Help · For: Carrier users · Page address: /carrier-portal/help/center
How to get there
Section titled “How to get there”Help → Help Center
Who can use this page
Section titled “Who can use this page”Needs: View permission on the Help module.
| Seat | Can open it |
|---|---|
| Owner / Admin | Yes |
| Manager | Yes |
| User | Yes |
Actions on this page and the permission each needs
Section titled “Actions on this page and the permission each needs”| Action | Permission | Notes |
|---|---|---|
| New ticket | Create on Help | Manage also grants it |
| Export 13 rows to CSV | Export on Help | Manage also grants it |
What you see
Section titled “What you see”- Help library
Table columns
Section titled “Table columns”Title · Type · Category · Source · Views · Updated
Tab: First page
Tab: Previous page
Tab: Page 1
Tab: Page 2
Tab: Next page
Tab: Last page 2
What you can do
Section titled “What you can do”- How this works
- New ticket
- Articles 3 Knowledge base
- FAQs 5 Quick answers
- Filters
- Export 13 rows to CSV
- Title
- Type
- Category
- Source
- Views
- Updated
Fields
Section titled “Fields”| Field | Required | Type | Example |
|---|---|---|---|
| Type | No | combobox | Any type |
| Category | No | combobox | Any category |
Loading, empty and error states
Section titled “Loading, empty and error states”Loading state
Popover-Guide state
Tooltip state
Last updated 2026-10-27